Exchange – You can now add shared mailbox on Outlook Mobile

This has been a very long-awaited capability; adding shared mailbox on Outlook mobile without having to logon as the shared mailbox (aka using active account).

To add a shared mailbox, open your Outlook Mobile application and access the Settings to add an account, you then will be able to choose Shared Mailbox.


If you have multiple account configured, you will be asked to select which one to use to access the shared mailbox.


Next, you will enter the email address of the shared mailbox – same as when you are adding an additional user mailbox.


That’s it, the shared mailbox has been added successfully and is clearly identified as showing up as shared mailbox.

Enjoy the newfound convenience!

Benoit Hamet
Benoit Hamet
Benoit is working on Microsoft collaborative technologies He has been awarded as MVP for more than 12 years Currently MVP on Office 365 after being awarded on SharePoint (2011-2012) and Windows client & server (2002-2007) Speaker at various Microsoft events (TechDays, TechNet seminars) and Quest Software He works on on-premises (Active Directory, RADIUS/NPS, Exchange, Skype for Business, SharePoint, SQL, Terminal Server, Windows client and Windows Server) or online (Azure, Intune, Office 365, Exchange Online, SharePoint Online, Skype for Business Online, Teams) technologies

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