cubesys ‘Gen 2’ Managed Services
Is your business ready for a true consumption based managed service?
Typically, first generation or ‘Gen 1’ Managed Services Agreements have an outdated, considered to be rudimentary and conservative, scope of service and service architecture design. Gen 1 Managed Service models are typically ones implemented with little regard to Cloud based technologies and are practiced by IT services organisations offering uncompromising and inflexible Managed Services solutions.
At cubesys we have re-invented our managed service offerings to align with modern, consumption based cloud environments, while maintaining the rigour and reliability of ITILv3 service delivery. cubesys recognises that a Managed Service needs to be a mutually beneficial agreement. It requires collective focus by both the IT services provider and the client to adjust (up or down) infrastructure and support appropriate to meet future-state business objectives.
An improved, Gen 2, Managed Service is constructed based on your business needs and a flexible commercial construct ensures that the service provided is scaled to be only that required, thus is cost effective in nature and drives the expected appropriate engagement behaviours.